Bangalore, India 

Job Description

  • Primarily responsible for monitoring, maintaining and managing the various backup strategies available in the environment.
  • Adhering to the process and SLA while handling the cases.
  • Practical experience on troubleshooting NAS backups and other backup tools.
  • Must be able to manage SQL Server backups.
  • Responsible for updating the customer periodically and updating the cases on the ticketing system.
  • Documenting the issues came across and troubleshooting steps.
  • Preparing reports on a timely basis.

Job Requirement

  • For this position it is a must to have the good knowledge of minimum two technologies from below list and the candidate should have interest to work on multiple technologies
  • Strong written communication, presentation and strategic planning skills
  • Basic knowledge with Client / Server architecture
  • Basic knowledge with Networking and other infrastructure related projects.
  • Attention to detail and ability to troubleshoot and fix problems in high pressure situation is a key requirement

 Qualification and experience

  • Bachelor’s degree or Equivalent
  • 0-3 years of experience
  • Basic knowledge of Systems
  • Preferred certification on Windows OS
  • Good knowledge of Microsoft Office