Solution Design Engineer


As part of the larger scope & responsibility the Solution Design Engineer would be working with Pre-sales team for high value bids or complex bids. Responsible for preparing design documents or low level design and be a technical prime during the delivery phase of all the new projects which are not highly complex.


(Outline specific tasks/responsibilities of the role)

Key Accountabilities

(Outline specific tasks/responsibilities of the role)


  • You will strive for Technical Excellence to provide “Best of Breed” Solutions which meet the business requirements of Customers.
  • To support business opportunities for prioritized requirements and closely work with Sales team to meet customer expectation.
  • Create high level design documentation for each customer and engage with design team for a specific design documents.
  • Performing technical feasibilities and getting the internal approvals for non-standard solution offerings.
  • Create Low level design documentation for standard opportunities and get it accepted by the IP Cell.
  • Co-ordination with Project and internal team during the delivery phase.
  • Own existing customers BAU designs, Support all low complex opportunities from a pre-sales engagement perspective.


Performance Measures

  • Time taken to produce proposals.
  • Loading clean orders.
  • Enable on-time order delivery.
  • Production of Low level design.
  • Performance on training targets.


Key Role Requirements (Relevant Experience & Trainings)

(Indicate the essential experience, qualifications and attributes required to perform this position effectively)


Person Specification (skills, knowledge and experience required)

  • Excellent communication and interpersonal skills; at ease with communicating with senior colleagues and customers.
  • Extremely well organized with an ability to handle and digest large amounts of information from a variety of sources
  • Proven analytical ability across internal business operations, related industries, markets, competition etc.
  • Is creative, has the imagination and inventiveness to generate new ideas and implement these to the benefit of the business
  • Business orientated
  • Flexible approach and an ability to operate effectively with uncertainty and change
  • Ability to work well under pressure and meet tight deadlines
  • Takes the initiative and works independently; is self-motivated and energetic
  • Ability to share knowledge and get the best out of others by setting an example and encouragement.


Candidate must have the following technical skills and a comprehensive understanding of key technologies

1.          Technologies

  • Wide Area Networking using protocols such as MPLS, IPVPN, TCP/IP & Managed network services.
    • Hands-on experience in networking & telecom equipments is an added advantage.
    • Knowledge on Ethernet, SONET/SDH, IP Telephony & Unified Communication technologies.
  • Has in depth understanding of interoperation between different technology areas


2.          Network Elements

  • Router  & Switches ( All Cisco models)
  • NTE’s, MUX’s
  • Firewall
  • IP telephony – Cisco, Avaya (Knowledge is advantageous)


3.          Networking Protocols

  • TCP / IP, Ethernet, MPLS
  • IP Telephony: H.323, SIP
  • Other Protocols : SNMP, PPP, Spanning Tree


Educational Qualifications & Working Experience


  • Degree in Electrical, Electronics, Computer Science or Telecommunication Engineering
  • Experience in making low level & high level designs for WAN, IP Telephony, Unified Communication
  • Good Documentation skills
  • CCNP/CCVP/JNCP certifications are added advantage