Position: Specialist/ Sr. Specialist/ Analyst

Summary of the role:


ü Should be capable to analyze the production issues and provide suitable solution or fix to BSS operation and CTS.

ü Should be well organized and keep track of the issue and close the issue with coordinating with all the stakeholders

Production Support:

ü Handles production issue and provide suitable solution to BSS operation on day to day basis.

ü Performing Health check of service in production.

ü Providing training to the team and operation on the services

ü Coordinate with Development team for sorting issues

ü Should be very strong in telecom domain

ü Responsible for on call support


ü Handles simple to complex modules independently

ü Suggests alternative solutions and best practices

ü Good in coding as per the naming convention


ü Generate analysis report

ü Generate daily production status report

ü Generate operation documents

Knowledge & Skill sets required:

4 to 6 years experience in developing Core Java applications.

 Candidate should have good telecom domain and EAI knowledge.

 should be very strong in Core Java concept and well versed with using Collection Framework classes

 should worked on multithreading / JDBC / JMS/ JNDI/ XML parsers/ Socket programming.

 should have worked with IBM MQ Series.

 Good understanding of asynchronous / synchronous messaging principles.

 should be very strong in SQL and RDBMS concepts.

 should have worked in UNIX environment.

 Expertise in Eclipse / Rational Tools.

 Experience in production support and Maintenance.

 Exposure to EAI / Web Services environment is an added advantage

Skill Set:

 Core Java – Collection Framework / multithreading / JDBC / JMS/ XML

 IBM MQ Series 6.0

 Good understanding and experience of RDBMS – especially Oracle

 Candidates having SCJP certificate is an added advantage

 JDK 1.6

 Strong in Oracle SQL